LegalAI ("we", "our", or "us") respects your privacy and is committed to protecting the personal and organizational data entrusted to us. This Privacy Policy explains how we collect, use, store, and protect information when you access or use LegalAI websites, applications, and AI-assisted legal services ("Services"). By using LegalAI, you agree to the practices described in this policy.
Scope of This Policy
This Privacy Policy applies to all LegalAI touchpoints, including:
- LegalAI websites and web applications
- Cloud-based legal research and document environments
- Software applications and dashboards
- Support, documentation, and related services
This policy does not cover third-party services that you may connect to LegalAI independently.
Information We Collect
We collect only the information necessary to deliver, operate, secure, and improve our Services. This includes the following categories:
2.1 Account Information
When you create or manage a LegalAI account, we may collect your
name, email address, organization or workspace name, user roles
and permissions, and authentication credentials. This information
is used to identify users, manage access, and provide
account-related services.
2.2 Workspace Content & Files
LegalAI processes files and content stored within your workspace
solely to provide the requested functionality, such as access,
syncing, collaboration, and AI-assisted drafting. We do not claim
ownership of your content, and content is never used for
advertising or profiling.
2.3 Usage & Activity Data
To maintain reliability and security, we collect limited usage
information including file access and sharing actions, application
usage within the platform, login timestamps and session duration,
and system interactions and feature usage.
2.4 Device & Technical Information
For security and operational purposes, we may collect browser type
and version, operating system, IP address, and device identifiers
related to session management.
We collect the minimum data required. Your workspace content is never used for advertising, profiling, or sold to third parties.
How We Use Information
We use collected information to provide and operate LegalAI Services, authenticate users and manage secure access, enable collaboration and permissions, monitor system health, improve product features and performance, provide customer support, and meet legal and regulatory obligations.
LegalAI does not sell, rent, or trade personal data under any circumstances.
Data Ownership & Control
4.1 Ownership
You retain full ownership of all files, data, and content stored
in your workspace. LegalAI acts only as a service provider
processing data on your behalf.
4.2 User Controls
Depending on your role and plan, you may:
- View and update your account details
- Manage user access and permissions
- Control file sharing and collaboration settings
- Export or delete your data where applicable
Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect data, including:
- Role-based access controls
- Encrypted data transmission
- Secure authentication mechanisms
- Activity monitoring and audit logging
While we strive to protect your data, no system can guarantee absolute security. Users are encouraged to maintain strong credentials and follow security best practices.
Data Sharing & Disclosure
We only share personal or workspace data under the following circumstances:
- When necessary to deliver the Services you request
- To comply with applicable laws, regulations, or legal processes
- To protect the rights, safety, or integrity of LegalAI or its users
- With your explicit consent
We do not share data for advertising or unrelated commercial purposes.
Data Retention
We retain information only for as long as necessary to provide the Services, meet legal or regulatory requirements, and resolve disputes and enforce agreements. When data is no longer required, it is securely deleted or anonymized according to our retention practices.
Cookies & Similar Technologies
LegalAI may use cookies or similar technologies to maintain login sessions, improve site performance, and enhance usability and security.
You can manage cookie preferences through your browser settings. Disabling cookies may affect certain platform features.
International Access
LegalAI may operate across regions. By using the Services, you acknowledge that data may be processed in locations where our systems or service providers operate, subject to appropriate safeguards and applicable data protection laws.
Children's Privacy
LegalAI is not intended for use by individuals below the age required by applicable law. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in technology, legal requirements, or our Services. Updates will be posted on this page with a revised "Last Updated" date. Continued use of LegalAI after updates indicates acceptance of the revised policy.
We recommend checking this page periodically. Significant changes will be communicated via email to registered users.
Have Questions About Your Privacy?
Our support team is ready to clarify how we collect, use, and protect your data.
Contact Support